Delivery & Returns
Delivery
Click on your country or region to see individual prices and timings for shipping to your area. Find more information on our Christmas delivery deadlines here.
United Kingdom
Express shipping is £8.
All orders placed before 1.00pm we aim to ship out the same day, on an express DPD service. Any orders received after this time will be shipped the following day.
If your order is placed after 1.00pm on a Friday, or over the weekend, your order will be shipped on the following Monday.
During very busy times such as sale, or Christmas, please keep in mind orders may be shipped the following day.
International/Rest of World
&Daughter ships with DHL Express. In most cases this should arrive within 1-5 days of ordering.
Duties and Taxes are included in all shipments to countries listed below.
If you cannot find your country on the list, unfortunately we are unable to cover duties and taxes at this time. If you have any questions, please get in touch with customercare@and-daughter.com.
European Union (Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Romania, Slovakia, Slovenia, Spain) - Express Shipping €15 Duties and Taxes included
Germany - Express Shipping €10 Duties and Taxes included
Switzerland - Express Shipping 10CHF Duties and Taxes included
Poland - Express Shipping zł70 Duties and Taxes included
Denmark - Express Shipping kr110 Duties and Taxes included
Sweden - Express Shipping kr170 Duties and Taxes included
Norway - Express Shipping 200kr Duties and Taxes included
Australia - Express Shipping $15 Duties and Taxes included
Canada - Express Shipping $25 Duties included, taxes are calculated at checkout
China- Express Shipping £35 Duties and Taxes included Keep in mind, orders above 5000Y are exceeding the tax cover limit and may be cancelled.
Israel - Express Shipping £35 Duties and Taxes included
Japan - Express Shipping ¥5500 Duties and Taxes included
South Korea - Express Shipping ₩55000 Duties and Taxes included
New Zealand - Express Shipping $30 Duties and Taxes included
United Arab Emirates - Express Shipping £35 Duties and Taxes included
United States - Express Shipping $12 Duty taxes are included, however at this point, we are unable to cover local Sales tax. If applicable Sales Tax will be added at checkout.
If you have any questions please contact customercare@and-daughter.com
Returns
If you are in any way unsatisfied with your purchase you can return your item for a refund or credit note within 14 days of receiving your order. In addition to our standard returns policy, we offer an extended Christmas returns policy to make gift purchasing even easier. Find more information on our Christmas Returns page, here.
UK returns
For UK returns, a Royal Mail 48 returns label is provided in your order or can be created in the Royal Main portal. Please follow the link provided below to begin the return process.
International orders
For International Orders, please follow the link provided below to begin the return process. A pre-paid shipping label will be provided, please ensure that you use this label to avoid any additional charges. Return charges are listed below, and will be deducted from your final refund.
- Europe (EU) - €15
- USA - $12
- Canada - $20 CAD
- Switzerland - 14CHF
- Norway - 150 NOK
- Australia - $20 AUD
- New Zealand - $25 NZD
- Japan - ¥2300
- South Korea - ₩22000
- Asia - £14 GBP
- ROW - £15 GBP
What about Taxes and Duties?
For most countries, any duties & taxes are included in our prices. Please note that some countries may be liable for customs and import taxes. For applicable countries we offer the option to pay taxes and duties at the checkout, if you choose not to pay import taxes and duties you may be liable for these when they arrive in your country. At no point is &Daughter liable for these taxes and duties.
If you have any more questions please reach out to us at returns@and-daughter.com.